That's right — all goods purchased from Quinessence.com carry an iron-clad, Unconditional 30 Day Money-back Guarantee!
Why do we offer this guarantee?
Simple; we want you to be 100% satisfied with your purchase. So if you do not agree that our aromatherapy products are of the very highest quality or they do not deliver the results that you expect, contact us to return your goods within 30 days and we will refund the cost of your goods. This guarantee is in addition to your consumer statutory rights.
Before you begin shopping take a good look around our site and you will discover why we have been leaders in professional aromatherapy for over 30 years. Be sure to check out the pages under the subjects of Essential Oil Purity, Essential Oil Testing, Company Info - and to find out what customers really think about the products and service from Quinessence, visit our Testimonials page.
We have tried to be as thorough as possible in our Help Centre, but if you still have some unanswered questions then why not telephone us and see for yourself that we are a real 'bricks-and-mortar' company run by aromatherapy experts who care about the quality and efficacy of their products. We will be more than happy to answer any questions that you may have about Quinessence products or services.
Although we want you to be delighted with every single product that you buy when shopping with us, we understand that occasionally you may need to return items, so we have made this process as simple and trouble-free as possible. See our Returns Policy for full details how to return unwanted items.
Before you begin shopping, be sure to take a look at other important issues such as Terms and Conditions of sale.
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