FREE PARCEL TRACKING & SIGNED FOR SERVICE ON ORDERS OVER £45.00

Returns Information

Returns are easy! If you are not completely satisfied with your purchase for any reason, it can be returned to Quinessence within 30 days of receipt for a refund or exchange. Simply e-mail us and request a Returns Authorisations Number, which you should include along with your packing slip and returned item.

If you are returning an item because of an error on our part we will be happy to refund all delivery charges incurred. Otherwise you will be responsible for those charges and the costs of any other services provided to you in connection with your purchase.